Terms & Conditions

Terms & Conditions
Effective Date: 25/06/2025

Welcome to Miora.store, owned and operated by Shefali Verma (“Company”, “we”, “us”, “our”). These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. You agree to use the site for lawful purposes only.

2. Products & Pricing
  • All products are crafted with 925 Sterling Silver, designed for luxury gifting and personal use.
  • Prices displayed on the website are in INR and are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to update prices, descriptions, and product availability without prior notice.
3. Orders & Payment
  • Orders are confirmed only after successful payment via our secure payment gateway.
  • We accept UPI, credit/debit cards, net banking, and select wallet options.
  • Miora.store reserves full rights to cancel or refuse any order due to suspicious activity, errors, or unavailability.
4. Shipping & Delivery
  • We offer PAN-India shipping with standard and express options.
  • Delivery estimates shown at checkout may vary based on location and conditions.
  • Delays due to courier issues, weather, or force majeure events are beyond our control.
5. Returns, Replacements & Refunds

Miora offers a 7-day return or exchange window from the date of delivery, subject to the eligibility conditions specified in our Return & Refund Policy.

Items must be unused, unworn and returned in their original condition with the original packaging, tags and certificates, where applicable. Certain products, including customized, engraved or made-to-order items, may not be eligible for return or exchange.

Approved refunds will be processed to the original payment method in accordance with our Return & Refund Policy.

Please refer to our Return & Refund Policy for complete eligibility requirements, exclusions and instructions.

Please note:

  • Customised, engraved, or personalised items are non-returnable, as specified in our Return & Refund Policy.”
  • Miora.store reserves the right to reject claims that do not meet the above conditions.
6. Intellectual Property

All website content — including logos, designs, images, videos, and text — belongs exclusively to Shefali Verma or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Conduct

You agree not to:

  • Violate any applicable laws
  • Post or transmit harmful, abusive, or unlawful content
  • Interfere with site security or operations
  • Impersonate others or misrepresent your identity
8. Limitation of Liability

Miora.store and it Owners shall not be liable for indirect, incidental, or consequential damages including but not limited to:

  • Shipping delays or delivery issues
  • Unauthorized access to user data
  • Losses arising from third-party service providers
9. Indemnification

You agree to indemnify and hold harmless Shefali Verma/Miora, its employees, affiliates, and partners from any claims arising from your misuse of the website or violation of these Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes fall under the exclusive jurisdiction of the courts of Delhi, India.

11. Modifications to Terms

We may modify or update these Terms at any time. Continued use of the website implies acceptance of the updated Terms.