Terms & Conditions

Terms & Conditions
Effective Date: 25/06/2025

Welcome to Miora.store, owned and operated by Corestaff (“Company”, “we”, “us”, “our”). These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. You agree to use the site for lawful purposes only.

2. Products & Pricing
  • All products are crafted with 925 Sterling Silver, designed for luxury gifting and personal use.
  • Prices are listed in INR (Indian Rupees), inclusive/exclusive of taxes as stated.
  • We reserve the right to update prices, descriptions, and product availability without prior notice.
3. Orders & Payment
  • Orders are confirmed only after successful payment via our secure payment gateway.
  • We accept UPI, credit/debit cards, net banking, and select wallet options.
  • Miora.store reserves full rights to cancel or refuse any order due to suspicious activity, errors, or unavailability.
4. Shipping & Delivery
  • We offer PAN-India shipping with standard and express options.
  • Delivery estimates shown at checkout may vary based on location and conditions.
  • Delays due to courier issues, weather, or force majeure events are beyond our control.
5. Returns, Replacements & Refunds

At Miora.store, we ensure premium quality and authenticity of our handcrafted jewellery. We do not accept returns, exchanges, or refunds except in the following condition:

If the product received is damaged, broken, or incorrect:

  • You must raise a return request within 48 hours of delivery.
  • A clear, unedited unboxing video from the moment the parcel is opened is mandatory.
  • The item must be returned unused, in original packaging, with tags and certificates.
  • Once approved, refunds will be processed within 7–10 working days to the original payment method.

Please note:

  • Custom-made, engraved, or made-to-order products are strictly non-returnable.
  • Miora.store reserves the right to reject claims that do not meet the above conditions.
6. Intellectual Property

All website content — including logos, designs, images, videos, and text — belongs exclusively to Corestaff or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Conduct

You agree not to:

  • Violate any applicable laws
  • Post or transmit harmful, abusive, or unlawful content
  • Interfere with site security or operations
  • Impersonate others or misrepresent your identity
8. Limitation of Liability

Miora.store and Corestaff shall not be liable for indirect, incidental, or consequential damages including but not limited to:

  • Shipping delays or delivery issues
  • Unauthorized access to user data
  • Losses arising from third-party service providers
9. Indemnification

You agree to indemnify and hold harmless Corestaff, its employees, affiliates, and partners from any claims arising from your misuse of the website or violation of these Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes fall under the exclusive jurisdiction of the courts of Delhi, India.

11. Modifications to Terms

We may modify or update these Terms at any time. Continued use of the website implies acceptance of the updated Terms.


What is IAMIORA?

IAMIORA is a community-led programme built around a shared love for silver.
It brings together stories, experiences, and people who connect with silver in meaningful ways.

IAMIORA is for anyone who:

  • Loves wearing and living with silver
  • Enjoys sharing personal stories and experiences
  • Wants to be part of thoughtful conversations
  • Is curious about collaborating and growing together

You don’t need a specific background—just a genuine connection with silver.

No.
IAMIORA welcomes both those who enjoy silver and those who wish to contribute to its journey—through ideas, conversations, creativity, or collaboration.

Being part of IAMIORA can include:

  • Sharing silver pieces you love
  • Exchanging stories and experiences
  • Participating in real conversations
  • Exploring collaborative opportunities over time

Participation is natural and flexible—there’s no fixed way to belong.

No.
IAMIORA is designed to be open and pressure-free.
You engage at your own pace, in ways that feel right to you.

You can start by exploring the programme through this page.
If it resonates, you’ll find simple ways to participate and connect as the journey unfolds.

IAMIORA is guided by values, not volume.
It focuses on authenticity, meaningful engagement, and long-term relationships rather than noise or transactions.

No.
IAMIORA is not built around selling or promoting.
It’s a space for connection, expression, and shared purpose, with growth happening organically.