Shipping & Delivery Policy
At Miora, we ensure your jewellery reaches you quickly, safely, and with complete transparency. Please review our domestic and international shipping guidelines below.
Order Processing SLA
- Orders are shipped within 24 hours of placement.
- Orders placed on weekends or public holidays are processed on the next working day.
Delivery Timelines
| Location Type | Estimated Delivery |
|---|---|
| Metro Cities | 1–3 working days |
| Tier 1 & Tier 2 Cities | 2–4 working days |
| Rest of India / Tier 3 Cities | 3–8 working days |
Delivery timelines may vary due to courier delays, weather conditions, festive load, or operational disruptions.
Order Tracking
- Once dispatched, customers receive an SMS/Email with a tracking link.
- Orders can be tracked anytime until delivery.
Availability
We ship to most major countries, including:
- North America
- Europe & UK
- Middle East
- Australia & New Zealand
- Southeast Asia
Delivery Timelines
- Standard Shipping: 10–20 working days
- Express Shipping: 5–10 working days (if enabled)
Customs Duties & Taxes
Import duties, VAT, and customs charges are not included in product or shipping fees and are the responsibility of the customer.
Tracking
All international shipments include end-to-end tracking.
Every Miora product is carefully packed with:
- Anti-tarnish pouches
- Protective cushioning
- Secure outer packaging
- Bubble wrap for fragile items
This ensures your jewellery arrives safely and beautifully.
Delays may occur due to:
- Weather disruptions
- Festival seasons
- Remote delivery locations
- Courier operational issues
- International customs clearance
All Miora shipments include:
- A premium gift box
- A Certificate of Authenticity
- Jewellery care instructions
Additional Notes:
- Orders can be shipped to one address per order.
- For multiple delivery addresses, please place separate orders.
- Once dispatched, orders cannot be redirected.
A valid signature and government-issued ID are required upon delivery.
If your package appears tampered with or damaged, please refuse delivery and contact us immediately:
📞 +91-9810414435 | 9811987877
✉️ info@miora.store
Please include your Order ID and photographs of the damaged package.
We take pride in delivering each handcrafted silver piece with care and transparency.
What is IAMIORA?
IAMIORA is a community-led programme built around a shared love for silver.
It brings together stories, experiences, and people who connect with silver in meaningful ways.
Who is this programme for?
IAMIORA is for anyone who:
- Loves wearing and living with silver
- Enjoys sharing personal stories and experiences
- Wants to be part of thoughtful conversations
- Is curious about collaborating and growing together
You don’t need a specific background—just a genuine connection with silver.
Is this only for customers?
No.
IAMIORA welcomes both those who enjoy silver and those who wish to contribute to its journey—through ideas, conversations, creativity, or collaboration.
What does being part of IAMIORA involve?
Being part of IAMIORA can include:
- Sharing silver pieces you love
- Exchanging stories and experiences
- Participating in real conversations
- Exploring collaborative opportunities over time
Participation is natural and flexible—there’s no fixed way to belong.
Do I need to commit to anything?
No.
IAMIORA is designed to be open and pressure-free.
You engage at your own pace, in ways that feel right to you.
How can I explore or join IAMIORA?
You can start by exploring the programme through this page.
If it resonates, you’ll find simple ways to participate and connect as the journey unfolds.
How is IAMIORA different from a regular community?
IAMIORA is guided by values, not volume.
It focuses on authenticity, meaningful engagement, and long-term relationships rather than noise or transactions.
Is this a sales or referral programme?
No.
IAMIORA is not built around selling or promoting.
It’s a space for connection, expression, and shared purpose, with growth happening organically.