Shipping Policy

Delivering Silver Elegance to Your Doorstep – Across India and Worldwide

🚚 SHIPPING WITHIN INDIA

We offer Free Standard Shipping on all prepaid orders across India.
Cash on Delivery (COD) is not available.

📦 Order Processing & Delivery Timeline:

Orders are processed within 24–48 hours (excluding Sundays and public holidays).

Standard delivery timeline: 7–10 business days

Remote area deliveries may take up to 2 additional business days

Customised or made-to-order items may take up to 10 working days to dispatch

⚡ Need It Faster?

We offer Expedited Shipping at ₹299 per order, with faster delivery timelines depending on your pin code.
Select the Express Delivery option during checkout if available in your area.

📪 Shipping Restrictions:

We do not ship to PO Boxes or military addresses

Remote and rural areas may require extra transit time

⚠️ Octroi & Local Levies:

Some Indian states may charge Octroi Duty or Entry Tax, applicable as per local regulations.
These charges are not included in product pricing and are the responsibility of the customer.
We are unable to reimburse such levies.

If delivery is refused due to these charges, the cost of return or value of goods may be deducted from the refund.

🌍 INTERNATIONAL SHIPPING

We ship to over 230 countries worldwide using reputed couriers like DHL and FedEx.

🌐 Delivery Timelines & Charges:

International shipping charges are based on destination, weight, and customs requirements.

Delivery estimate: 10–15 business days, depending on the location and clearance process.

Shipping charges are displayed at checkout.

🚫 Duties & Import Taxes:

Prices do not include customs duties, VAT, or import taxes.

These are billed separately by your country’s customs or courier and must be paid by the customer.

Peepal Sterling is not responsible for customs delays or charges.

📌 IMPORTANT SHIPPING INFORMATION

All shipments are securely packed and include:
- A beautiful gift box
- A certificate of authenticity
- Jewellery care instructions
Orders are shipped to one address per order. For multiple addresses, please place separate orders.
Once dispatched, orders cannot be redirected.

🔐 Signature & ID Required:

All deliveries require a valid signature and government-issued ID upon receipt.

🚨 If Your Package Is Damaged:

If the package appears tampered with or damaged, please refuse delivery and contact us immediately:
📞 +91-9810414435
✉️ info@miora.store
Include your Order ID and any photos of the packaging.

We take pride in delivering each handcrafted silver piece with care, transparency, and trust — right to your doorstep.

Miora, The Luxury SIlver
Crafted with Love. Delivered with Care.