FAQs

Miora is a premium jewellery brand offering elegant and timeless 925 Sterling Silver pieces. We focus on authenticity, craftsmanship, and purity to deliver jewellery that can be worn every day with confidence.

Yes — all Miora jewellery is made with 92.5% pure Sterling Silver. Sterling Silver is durable, hypoallergenic, and ideal for long-term wear.

HUID stands for Hallmark Unique Identification — a mandatory 6-digit alphanumeric code given by the BIS (Bureau of Indian Standards) to certify the jewellery’s purity.

This assures customers that the jewellery has passed BIS-approved purity testing and is genuine 925 Sterling Silver.

Yes — wherever applicable, Miora provides BIS-certified hallmarking along with the official HUID laser-mark on the jewellery. This ensures 100% purity, transparency, and trust.

You can verify the jewellery’s 6-digit HUID using the official BIS Care App. Enter the code to confirm that the product is certified, pure, and hallmarked.

Browse the Miora collection, add your items to the cart, and complete your checkout using our secure payment system.

We accept UPI, Credit/Debit Cards, Net Banking, and wallet-based payments through trusted and secure gateways.

Yes — we ship PAN-India. Delivery times may vary depending on your location.

Yes — you will receive a tracking link via SMS or email once your order is dispatched.

Refunds are processed within 7–10 working days after the return request is approved and verified.

To keep your jewellery shining:

• Keep away from water, perfume, lotions & sweat
• Store in airtight silver pouches
• Wipe gently with a soft dry cloth after every use
• Wear silver last (after makeup & perfume)
• Remove before gym, swimming or household work
• Use a silver cleaning cloth for tarnish removal

With proper care, Miora Sterling Silver stays beautiful for years.

Tarnishing is a natural reaction of silver with moisture, chemicals, sweat and air. This does not indicate low quality — it’s normal for real 925 Sterling Silver. Proper storage and cleaning prevent tarnish.

Yes — 925 Sterling Silver is safe for daily wear. Just keep it clean and avoid harsh exposure to maintain shine.

You can reach us anytime at:

📩 info@miora.store
📞 +91-9810414435

We are always happy to assist you with support, orders or product queries.